Term and Conditions

Welcome to Sportfu Bike Gear Shop! These terms outline the rules for using our website and purchasing our premium cycling gear. By accessing our site or making a purchase, you agree to these terms – so please read them as carefully as you’d check your helmet straps before a big ride.

1. Who We Are

Sportfu Bike Gear Shop is a UK-based retailer specialising in high-performance cycling equipment, from protective gear like body armour and back protectors to performance apparel including base layers and bib tights.

Registered Address: 47 Raglan St, Wolverhampton, GB WV8C 2HU

Contact: [email protected]

2. Our Customers

Our products are designed for serious cyclists who demand:

• Performance-enhancing apparel like Castelli kits and Endura protection
• Specialist footwear including clipless road shoes and flat MTB shoes
• Protective equipment such as BMX helmets and arm armour

We currently ship worldwide (excluding Asia and select remote regions) to riders who share our passion for quality cycling gear.

3. Website Use

User Responsibilities

• Provide accurate account and order information
• Keep login credentials secure
• Use the site only for lawful purposes
• Not attempt to compromise site security

Intellectual Property

All content (images, text, product designs) is owned by Sportfu Bike Gear Shop or our partners like Castelli and Endura. Unauthorised use may violate copyright laws.

4. Product Information

We take care to accurately represent our cycling gear, but please note:

• Product colours may vary slightly due to screen settings
• Technical specifications are provided by manufacturers
• Some items like anti-pollution masks and creams & gels cannot be returned for hygiene reasons

5. Ordering Process

How Orders Work

1. Add items (like arm warmers or baggy shorts) to your basket
2. Proceed through our secure checkout
3. Receive order confirmation via email
4. We process within 1-2 business days

Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely. We never store your full payment details.

6. Shipping Policy

We deliver cycling essentials worldwide (exclusions apply):

Service	Cost	Processing Time	Delivery Time
Standard (DHL/FedEx)	£12.95	1-2 business days	10-15 business days after dispatch
Free (EMS – orders over £50)	Free	1-2 business days	15-25 business days after dispatch

Note: Delivery times are estimates – factors like customs may cause delays for international orders of items like footwear or body protection gear.

7. Returns & Exchanges

We want your bib knickersclipless shoes:

Our Returns Promise

• 15-day return window from delivery date
• Easy online return initiation
• Quick refund processing (3-5 business days after inspection)

Non-Returnable Items

For hygiene reasons, these cannot be returned unless faulty:

• Anti-Pollution Masks
• Creams & Gels
• Base Layers
• Bib Knickers/Shorts/Tights

Returns Process

1. Email [email protected] within 15 days
2. Package items in original condition with tags
3. Ship to provided return address
4. We inspect within 3 business days

8. Liability

While our back protectors and arm armour are designed for safety, Sportfu Bike Gear Shop is not liable for:

• Incorrect product use
• Riding accidents or injuries
• Minor variations in product specifications
• Delivery delays beyond our control

Our liability is limited to the purchase price of the product.

9. Privacy

We handle your data as carefully as we package your BMX helmets. See our separate Privacy Policy for details.

10. Changes to Terms

We may update these terms occasionally – the latest version will always be on our website. Continued use after changes means you accept the new terms.

11. Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.